Welcome to FishingRise, your trusted source for premium fishing gear and accessories. We are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your order, our refund policy outlines how you can return products and receive a refund. Please read the following information carefully.

Eligibility for Refunds

At FishingRise, we strive to provide high-quality fishing equipment that meets your needs. However, if you need to return an item, please ensure it meets the following criteria:

• The item must be unused and in the same condition as when you received it.
• It must be in the original packaging, with all tags, labels, and accessories included.
• Proof of purchase, such as a receipt or order confirmation, must be provided.

Time Frame for Returns

You have 30 days from the date of delivery to return your fishing products for a refund. After 30 days, we cannot offer a refund or exchange.

Non-Refundable Items

Certain items are not eligible for refunds, including:

• Gift cards
• Downloadable software products
• Perishable goods such as bait
• Personalized or custom-made items
• Items marked as final sale

How to Initiate a Return

To initiate a return, please follow these steps:

1. Contact our customer service team via email or phone to request a return authorization. Provide your order number and details about the item you wish to return.
2. Once your return request is approved, you will receive instructions on how to send the item back to us. Please do not send items back without prior authorization.
3. Pack the item securely in its original packaging and include all tags, labels, and accessories. Include the proof of purchase in the package.

Shipping Costs for Returns

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Processing Your Refund

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within 7-10 business days. Please note that the time it takes for the refund to appear in your account may vary depending on your bank or credit card company.

Exchanges

If you need to exchange an item for a different size, color, or product, please contact our customer service team. Exchanges are subject to product availability. If the item you want is out of stock, you may choose to receive a refund or store credit.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or a full refund at no additional cost to you. Please provide photographic evidence of the damage or defect along with your request.

Final Sale Items

Items marked as final sale cannot be returned or exchanged. Please ensure you review the product details and specifications before making a purchase.

Contact Us

If you have any questions or need assistance with your return or refund, our customer service team is here to help. Contact us via email at [your email] or call us at [your phone number]. We are committed to providing excellent customer service and ensuring your satisfaction with FishingRise.

Updates to This Policy

FishingRise reserves the right to update or modify this refund policy at any time without prior notice. Any changes will be posted on this page, so we encourage you to review it periodically. By making a purchase from FishingRise, you agree to the terms outlined in this refund policy.

Thank you for choosing FishingRise. We appreciate your business and look forward to serving you with the best fishing gear and accessories for all your fishing adventures.

Happy Fishing!

FishingRise Team